Solar On Earth Privacy Policy
Effective Date: May 01, 2026
Protecting your private information is our priority. This Statement of Privacy applies to Solar On Earth, Inc. and its website, www.solaronearth.com, and governs data collection and usage across both our online and offline operations. For the purposes of this Privacy Policy, unless otherwise noted, all references to Solar On Earth, Inc. include www.solaronearth.com and SOE.
SOE provides specialized services to simplify and enhance enrollment in Community Solar projects. By using the SOE website or engaging with our services offline, you consent to the data practices described in this statement.
1. WHAT INFORMATION DO WE COLLECT?
We collect information that you voluntarily provide to us when you visit our website or complete an application for Community Solar.
Personal Information You Disclose to Us
The personal information we collect includes:
- Name and Contact Data: First and last name, email address, postal/physical address, and phone number.
- Demographic Information: Age and gender.
- Service-Specific Data: Utility bill information.
- Sensitive Information: Date of birth (for soft credit checks) and Social Security Number (if a hard credit check is required by a community solar partner).
Business Information
If you are applying on behalf of a business, we collect:
- Legal entity name, business type, and federal tax ID.
- Business postal address and phone number.
- Accounts Payable (AP) contact information.
- For medium-to-large businesses (G2 or G3 rate class), profit and loss statements and balance sheets for the past three years.
Information Collected Automatically
When you visit our website, SOE automatically collects information about your computer hardware and software, including:
- IP address and browser type.
- Domain names and access times.
- Referring website addresses and tracking of pages visited within the SOE site.
2. HOW DO WE USE YOUR INFORMATION?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with legal obligations:
- To operate and deliver the services you have requested, including applying for and enrolling you or your business in Community Solar.
- To communicate with you regarding products or services you have requested.
- To inform you of other products or services available from SOE and its affiliates.
- To maintain the quality of our service and provide general statistics regarding website use.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
SOE does not sell, rent, or lease its customer lists to third parties. We share information only in the following situations:
| Recipient | Purpose
|
| Community Solar Partners & Vendors | To enroll you or your business in Community Solar, process payments, and provide customer service. |
| Service Providers | Trusted partners helping with statistical analysis, email/postal mail, or customer support. |
| Legal Authorities | When required by law, subpoena, or to protect the rights, property, or safety of SOE and its users. |
4. USE OF COOKIES AND TRACKING
The SOE website uses "cookies" to help personalize your online experience. Cookies are text files placed on your hard disk by a web page server to recall your specific information on subsequent visits, such as billing or shipping addresses. You have the ability to accept or decline cookies through your browser settings.
5. DATA RETENTION AND SECURITY
Retention: We keep your basic contact information (name, phone, address, and email) on file in perpetuity in our in-house database. Other personal information is kept as long as necessary to fulfill business purposes or comply with the law, after which it is deleted or anonymized.
Security: We use appropriate technical measures, including SSL protocol and encryption, to protect your data. While we strive to protect your personal information, transmission over the internet is at your own risk.
6. YOUR RIGHTS
On receipt of a verifiable request, we will delete your personal information from our records and direct service providers to do the same, subject to certain legal exceptions (such as completing an ongoing transaction or complying with a legal obligation).
7. CONTACT INFORMATION
SOE welcomes your questions or comments regarding this Statement of Privacy. Please contact us at either of our office locations:
Massachusetts Headquarters (Main Operations):
Solar On Earth, Inc.
321 Billerica Rd, #100
Chelmsford, MA 01824
Illinois Office:
Solar On Earth, Inc.
701 Calvert Ave
Chadwick, IL 61014
Email Address: info@solaronearth.com
Telephone number: 844-765-2582